FAQ - Candox Records Management

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FAQ > How does CanDox keep my records safe? (4 entries)

CanDox safeguards against disasters like fire, flood and information theft

Are your employees required to sign confidentiality agreements?

Absolutely. As condition of employment, our employees renew their pledge of confidentiality and submit to a criminal record check annually, and are regularly trained specifically on the nature of confidentiality ...
Do you allow employees to smoke on the premises? What measures do you take to protect information in the event of a fire?

Absolutely NOT. Neither employees and clients, nor guests and visitors may smoke anywhere on CanDox property. Our facilities are protected by smoke and heat detection systems, and equipped with ...
What security measures control the access to the building and ensure my confidential information is protected?

We limit ALL access to our facilities to only those who need it. Our buildings are monitored inside and out by closed-circuit camera systems, recorded 24 hours a day, and ...
Does your facility have measures in place to protect my company’s information against damage from natural disasters, such as earthquake and flood?

Absolutely. Be it fire, flood, earthquake, or act of God, disaster planning is at the heart of records management. Our facilities are designed specifically to resist fire and douse ...